Abtrace - Patient Guide

Our New Recall System – Abtrace

We are pleased to introduce a new recall system at Holmhurst Medical Centre called Abtrace.

Abtrace is a digital system that works alongside our existing clinical records to help us identify patients who are due or overdue for important health checks, monitoring, and reviews. It allows us to manage these recalls more efficiently and helps us make sure patients are contacted at the appropriate time.

If you are due a routine health check, review or monitoring appointment, you may receive a message from the practice inviting you to arrange this.

Depending on the type of recall, this may include:

• Routine monitoring for long-term conditions
• Blood tests and other monitoring
• Medication monitoring
• Health checks and reviews
• Vaccination invitations
• Other routine care that you are due

Abtrace can help us identify what care you are due and, where appropriate, send you an invitation to arrange an appointment online, at a time convenient to you. 

Why are we introducing Abtrace?

Our aim is to make our recall system more proactive, organised, and reliable.

Previously, recalls have involved staff running searches and manually working through patient lists. Abtrace helps us keep these lists up to date and identify patients who need to be contacted.

This means our practice team can spend more time focusing on patient care.

Please see the FAQs guide below for further information. You can also view a video about the Patient Portal by clicking here.

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Published on 28 September 2026